Case study · E-commerce · Generative AI

An AI parts finder that delivers fast, accurate results. No part number needed.

Wild Boar ATV runs a high-traffic catalog of aftermarket all-terrain vehicle parts. Customers were dropping off because product titles read like SKU codes and search expected exact matches. We rebuilt search and content using ChatGPT and Pinecone.
Client
Wild Boar ATV Parts
Sector
E-commerce / aftermarket parts
Scope
Generative AI search & content
Tech
ChatGPT · Pinecone · NLP
Wild Boar ATV Parts
Wild Boar ATV Parts

Auto-gen

Product descriptions generated by AI for thousands of SKUs

NL

Natural-language parts search, no part number required

Lower

Operating cost per SKU as catalog grew

Higher

Customer engagement, search-to-cart conversion

About the client

A high-traffic ecommerce catalog of aftermarket ATV parts.

Wild Boar ATV Parts is a US-based aftermarket parts retailer. Customers come to the site looking for very specific things: a clutch kit for a 2018 Polaris RZR, an axle for a Can-Am Maverick X3, a rim for a Honda Foreman. The catalog runs into thousands of SKUs across hundreds of vehicle fitments.

Like most parts ecommerce sites, the product database had grown organically. Titles were SKU-led. Descriptions were sparse or templated. Search expected the customer to know the part number. The customers, of course, did not.

A small sample of the live Wild Boar catalog. Each SKU has fitment data tied to vehicle make, model, and year.

A small sample of the live Wild Boar catalog. Each SKU has fitment data tied to vehicle make, model, and year.

The challenge

The challenge

The catalog scaled. The content and search did not.

Wild Boar's three biggest pain points were tightly linked. Adding new products meant manually authoring product copy, which slowed listings to a crawl. Customers searched in plain English ("axle for 2019 Polaris") and got back SKU pages with no semantic match. And the content team's hours were going to repetitive description-writing rather than promotion or merchandising.

The brief asked: can generative AI fix both ends of the funnel without breaking what already works?

The solution

Two AI workstreams. One ecommerce platform. Both grounded in real catalog data.

We split the work into two parallel streams: automated product descriptions, and AI-enhanced search. Both use the existing catalog as the source of truth. Both ship behind feature flags so Wild Boar's team can roll back any subset without touching the rest.

A featured deliverable

01 · Automating product descriptions.

We built a Generative AI pipeline that ingests structured product data (specs, fitments, supplier descriptions) and produces consistent customer-facing copy for thousands of SKUs. The system writes against a brand-voice template so all output reads like Wild Boar, not like ChatGPT. New products get full descriptions in seconds, not days. The content team reviews and approves rather than writes from scratch.

A featured deliverable

02 · AI-enhanced search functionality.

We built a vector-search pipeline using Pinecone and an NLP layer driven by ChatGPT. Customer queries ("clutch for 2018 Polaris RZR 900") resolve to fitment-aware results that account for vehicle, year, and intent — not just exact-match part numbers. The legacy keyword search stays as a fallback. The new search wraps it.

The impact

Why these solutions worked.

Both solutions kept pace with the catalog's growth, handling increasing product numbers and traffic without rearchitecting. By automating repetitive tasks (content creation, search optimization), the client freed resources for strategic initiatives.

The catalog at scale

Twelve rims out of thousands.

The reason a smart search matters: the catalog is dense, fitments are technical, and customers know what they want without knowing the SKU. Every product below is live on wildboaratvparts.com today and indexed by the AI search we built.

Live products, served from the same catalog the AI parts finder indexes.

Tech stack

What's under the hood.

A pragmatic, vendor-aware stack chosen for cost, performance, and the realistic operating burden on Wild Boar's team after handoff.
ChatGPT (GPT-4 class)Pinecone (vector DB)Embeddings & semantic searchPrompt-engineering templatesNLP query parsingExisting ecommerce platformFeature flagsAudit & analytics logging

"These AI-driven solutions significantly reduced costs, increased efficiency, and improved customer experience — showing the transformative potential of generative AI in ecommerce when grounded in real catalog data."

From the OST & Wild Boar engagement summary · Generative AI for ecommerce parts catalogs

The OST AI Assistant product borrows directly from this engagement. Confidence-gated handoff, retrieval-grounded responses, and per-tenant brand-voice templates all originated in the work we did for Wild Boar. Reference call available with prior approval and a mutual NDA.

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