Education · K-12 · Higher Ed · SLED

Software for the institutions that educate the next generation.

K-12 districts, charter networks, colleges and universities, and public-sector education agencies. Custom platforms that serve students, parents, faculty, and administrators with the security and accessibility public-sector procurement requires.

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What we build

Services for education institutions.

Platforms, tools, and integrations that schools, networks, and education agencies actually use day-to-day.

Multi-tenant content platforms

One CMS for every school in your network. Brand-locked components, accessibility built in, school-level content control. Powering 270+ schools for our anchor K-12 charter network client.

Accessibility audits & remediation

WCAG 2.2 AA + Section 508 conformance for sites that need to pass federal audits. Color contrast, semantic markup, keyboard navigation, screen reader support.

School & university ERP

Admission and enrollment workflows. Faculty and payroll management. Financial and fee tracking. Exam scheduling. Custom integrations with your existing student information system.

Custom Learning Management Systems

Bespoke LMS platforms with SCORM, xAPI, and AICC compliance. Mobile-responsive design, content personalization, gamification, analytics, and assessment tools.

Mobile apps for learning

iOS, Android, and cross-platform apps for students and staff. Offline learning features, push notifications, AI chatbot integration, single sign-on with school systems.

Virtual classrooms & collaboration

Zoom, Webex, and Teams integration. Interactive whiteboards and shared docs. Real-time attendance and reporting. AI speech-to-text transcription where helpful.

Alumni directories & engagement

Searchable alumni databases with smart search and category filters. Google Places API for location lookups. Editorial workflows for staff to maintain records.

AI assistants & chatbots

Admissions and course-selection guidance. Student performance feedback. Automated grading. Parent-teacher messaging. Configurable per institution policy.

Migration & modernization

Drupal upgrades, legacy CMS replatforming, content migration with data integrity validation. Done on your schedule, not someone else's.

Education AI Chatbot

One AI Assistant for Every Education Touchpoint.

The AI chatbot helps reduce friction, support conversions, and keep shoppers moving toward purchase.

The AI assistant at the centre of four audiences it answers: students, parents, alumni and visitors

From prospective families exploring your school or college to current students, parents, alumni, and other visitors, the OST Education AI Assistant, Ellie, provides one consistent place to get accurate answers and guidance. It can be configured around your institution’s website, policies, programs, admissions information, calendars, FAQs, and other approved knowledge sources—helping each audience find the right information without searching across multiple pages or contacting staff for routine questions.

Ellie also helps students find the right information at the right moment, guiding them to the most relevant answers, resources, or next steps as they search. Whether someone is asking about admissions, enrollment, academics, schedules, campus services, events, policies, or alumni information, the AI layer delivers a more connected experience while knowing when a question should be routed to the appropriate staff member.

Ellie - OST Education Chatbot

Security, Privacy & Compliance Built for Education

The OST Education Chatbot, Ellie, is designed for schools, colleges, universities, and education platforms that need strong accessibility, privacy, and governance controls. It can be configured around your institution’s policies, approved knowledge sources, and data-handling requirements, helping deliver a safer and more controlled AI experience.

Accessible by Design

Supports Section 508 and WCAG accessibility requirements to help provide an inclusive experience for students, parents, staff, and visitors.

FERPA-Aware Data Handling

Designed with education privacy considerations in mind to support responsible handling of student-related information.

Audit & Data Controls

Audit-friendly controls and structured data-handling practices help support internal security, procurement, and compliance reviews.

Institutional Governance

Configure approved content, response rules, guardrails, and escalation paths so the chatbot operates according to your institution’s policies and knows when to route a question to staff.

Role-Based Access

Control who can view conversations, manage knowledge sources, change chatbot settings, or access administrative features based on each user’s role and responsibilities.

Traceable Record of Every Answer

Keep a clear record of conversations, responses, source references, and key actions so your team can review what the chatbot said, understand where the answer came from, and support audits or internal reviews.

Modeled projections

Potential Education Impact with Ellie — Your Digital Service AI Assistant

24/7

Answers, Anytime

90+

Languages Supported

50%+ ↑

Faster Than Email or Callbacks

40%+ ↑

More Self-Service, Fewer Routine Questions

Always

Right Information, Right Away

WCAG 2.2 AA + Section 508FERPA Aware

One AI assistant

Integration across all channels

Connect Ellie, your friendly AI assistant, across the channels your students, families, and staff already use. From website chat, SMS, email, WhatsApp, Instagram, and student portals, Ellie delivers one consistent experience across every touchpoint.

This helps your institution answer routine questions faster, stay available beyond office hours, and guide users wherever they start the conversation—without forcing them to switch between different teams or tools.

Other education & public sector clients

Networks, colleges, and universities we have worked with.

A selection of education clients beyond the featured engagement above. Full named-reference list available to qualified prospects under mutual NDA.

Wesleyan College
University of Hong Kong
Kingswood School
ELM Charter School
NoBullyingSchools
270+

K-12 schools running on platforms we built or maintain

200K+

Students and alumni reached through OST-delivered platforms

4

Colleges and universities served (US, UK, Hong Kong)

ADA + FERPA

Section 508 conformance scoped on every education engagement

Education & Public Sector-sector compliance

Frameworks education clients require.

Compliance we have experience implementing on education engagements. Specific compliance is scoped per contract based on what your project actually requires. See the Trust Center for details.

FERPA

Family Educational Rights and Privacy Act. Student record protections for K-12 and higher-ed engagements.

COPPA

Children's Online Privacy Protection Act. Required for platforms reaching users under 13.

WCAG 2.2 AA + Section 508

Federal accessibility standards required for SLED, federal grant recipients, and any school facing an ADA complaint.

SDPC / SDPA

Student Data Privacy Consortium agreements available for K-12 districts requiring signed Data Privacy Agreements.

SCORM, xAPI, AICC

E-learning content interoperability standards. Required for LMS deliverables that need to talk to existing course catalogs.

SAM-registered for SLED & federal

Active SAM registration for state, local, education, and federal procurement responses. Codes available on request to qualified procurement officers.

Building a platform for your school or network?

60-minute discovery call. We will tell you straight if we are a fit. K-12 districts, charter networks, colleges, and SLED agencies welcome.