E-commerce · Mobile · Bilingual
A bilingual e-commerce app for a GCC dairy leader.
9 countries
GCC distribution plus India
Bilingual
English & Arabic (RTL)
All ages
Usable from students to seniors
Scheduled
Recurring home-delivery orders
The backdrop
The longest-established dairy leader in the GCC.
Kuwaiti Danish Dairy Company (KDD) has been the longest-established Kuwaiti market leader, manufacturer, and distributor of food and beverages in the Gulf Co-operation Council countries.
Its distribution network stretches across Saudi Arabia, Iraq, Bahrain, UAE, Qatar, Oman, Lebanon, Jordan, and India.
A household brand across nine markets.
Designed for a huge, all-ages user base.
Project goals
A one-stop e-commerce app for every customer.
KDD needed an e-commerce mobile app for both C2C and Home Delivery users — a one-stop solution for data, catalogue, and order management, plus store-based commerce.
It had to be accessible across age groups from students to seniors, well-integrated so categories, products, orders, and customers flow between systems, and multilingual in English and Arabic.
Our offerings
A retail-first app with clear analytics.
We built the app so the e-commerce store gets a clear picture of total orders, sales, customers, and sales analytics, with a look and feel and superior UX tuned for a huge user base.
At every stage we kept the core retail purpose in focus — connecting users across age categories and easing the ordering process.
A featured deliverable
Arabic RTL & scheduled home delivery
A featured deliverable
Selecting Arabic switches the entire app to right-to-left layout, with translation handled in-house for accuracy. Pre-paid Home Delivery users set day- and date-wise recurring schedules (e.g. two 500 ml milk packets every Tuesday) with no payment at order time — KDD's back office adjusts from the user's balance.
Challenges
Right-to-left, all ages, and recurring schedules.
The exhaustive cross-section of users and the Arabic script demanded careful customization to keep meaning and usability intact.
- Arabic RTL across text and entire layout
- In-house translation for accuracy
- All-ages ordering ease
- Recurring HD schedules by day and date
- Balance-based billing for pre-paid users
- Start/stop delivery schedule controls
Tech stack
What's under the hood.
Building for a global, multilingual audience?
We design e-commerce apps that work across languages, scripts, and age groups — integrated cleanly with the systems you already run.