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OpenSource Technologies Inc.
650 N Cannon Ave #229
Lansdale, PA 19446
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CRM Development Services
Customer Relationship Management (CRM) is an approach to simplify and streamline customer interaction with your brand. Designed and customized to suit your business’s needs, CRM employs data analysis for prospects and clients to help you cater to your target audience. If you are looking to speed up internal processes, create better customer relationships, and enhance business outcomes, building a CRM system is the way to go. If you are in search of an experienced and affordable custom CRM software development company, look no further than OpenSource Technologies (OST). Whether you need to revamp your existing CRM system or you want a new one built from scratch, we have the technologies, tools, and expertise to deliver beyond your expectations. We have vast experience with rebuilding an existing CRM software and developing a new one from scratch. Over the years, we have handled basic to advanced customer relationship management development projects. We offer one-on-one support if you are facing difficulties with implementing or choosing a CRM. If you are seeking a reliable custom CRM development company, OST stands out as a trusted partner, ensuring tailored solutions to drive your business forward. Ask us more about our CRM development processes and solutions. To truly maximize your business potential, integrating digital marketing services is essential. By combining CRM with targeted digital strategies, you can effectively nurture leads, drive conversions, and optimize customer engagement across all channels.
CRM Development Services We Offer
We provide an exhaustive range of customer relationship management development services. With us, you are sure to get robust solutions that suit your needs – no matter how basic or advanced your CRM development needs are. As a leading custom CRM development company, we have everything you need to build a best-of-breed CRM system. Moreover, in the era of mobile dominance, ensuring seamless access to your CRM system via mobile devices is paramount. Our Mobile App Development Services enable you to stay connected with your customers on the go, providing real-time insights and facilitating quick decision-making. Now you can explore our comprehensive suite of custom CRM development services, perfectly designed to address your unique business requirements and deliver unparalleled results.
Capabilities
CRM Consultancy
CRM Implementation
Cross-vendor CMS Migration
CRM Personalization Strategy
Third Party Integration
Mobile CRM Solutions
Industries We Serve
Adaptable Softwere Solutions for a Broad Spectrum of Industries
Why Choose Us
Transparency
Transparency is one of the major principles of our culture. We do not just want to build a great product for you, we also want to earn and keep your trust. You are not left in the dark concerning any aspect of your project. We are transparent with all our processes, project status, budget, challenges, risks, and timelines. We keep you updated while on the course to meet your goals.
Local & Accountable
We build trust and ensure accountability through in-person interactions and face-to-face problem-solving. We are more than a name on your computer screen. You can meet our team of first-rate experts when you visit one of our offices. Having a physical address where you can discuss and monitor your project enables you to hold us accountable.
No Third Parties
OST is a website development agency where there is zero dependence on third parties. We have got all the human resources and technologies required to deliver your project in-house. Having best-of-breed experts across every area of web development enables us to maintain high-quality and on-time delivery.
Source Code Ownerships
We have a simple policy when it comes to source code ownership – we build the product, you own it. After delivering your product, we also hand over the source code for free and with no conditions attached. You will enjoy the flexibility to continue working with us for maintenance and support or move on as you please.
Frequently Asked Questions
CRM integration refers to the process of connecting a CRM solution with other systems. Creating such a connection enables you to integrate your customers’ data with third-party systems. These third-party solutions can be related or unrelated to the CRM system, but the data they process improves the CRM functions and vice versa.
Data migration in CRM is the process of moving data from one location to another, one format to another, or one application to another. This always happens when a business is switching from a CRM to a new one. It involves a range of processes and best practices to ensure efficient data movement with zero loss or alteration.
The time it takes to migrate to a CRM may vary widely depending on the size of your project, the complexity of your data, and the skill of those in charge of the migration. It may take anywhere from four weeks to 4 months. However, with experienced CRM experts and proper planning, the time can be shorter.
Here’s how to migrate to a new CRM: get the team ready, examine the source and target CRM, do data mapping, evaluate CRM structures, build migration tool, do data backup, run a couple of tests, migrate the CRM data, clean up migrated data, and educate your employees on how to use the new CRM.
Yes, custom CRM is expensive. The cost can vary based on the functionality as well as the needs of your company. You can significantly reduce the cost of building a custom CRM by outsourcing to a good software development company and making sure the project is properly managed.
Custom CRM is a tailor-made solution designed exclusively to suit the requirements of a specific business. It’s built from the ground up by in-house software developers or a contracted team of developers.
The cost of CRM implementation depends on company-specific factors, like the size of the project, type of service (prepackaged or custom CRM), business goals, third-party integrations, and more. Our CRM consultants can help you evaluate your business needs to offer you an accurate cost estimate of CRM implementation.
Yes, a CRM solution is a must-have for businesses of all sizes. As long as you’ve got a customer base to manage, you need a CRM to help you streamline the client relationship process. A good CRM will help you boost your bottom line by enhancing customer experience.
The best CRM to choose for your business depends on the type of business and your needs. Before settling for a CRM, you have to analyze your business requirements to determine the must-have CRM features. Next, proceed to choose the CRM solution that best fits your goals and budget.