Eastern National is a nonprofit cooperating association that has supported the interpretive, educational, and scientific programs of the U.S. National Park Service since 1947. Founded by rangers at Gettysburg National Military Park, it operates as a shared-resource organization across the country. The mission is clear: enhance the visitor experience at America’s national parks by providing educational publications, interpretive products, and retail operations that directly support partner sites.
For decades, Eastern National relied on ENOnline (ENO)—a legacy platform that allowed park rangers, volunteers, and staff to track store operations where no Point-of-Sale (POS) system was available. While ENO served its purpose, it lacked modern usability, scalability, and efficiency.
Key challenges included:
Eastern National needed a modern, user-friendly system to replace ENO—one that would reduce friction, improve data accuracy, and integrate seamlessly with Oracle NetSuite ERP in real-time.
Eastern National turned to OpenSource Technologies to design and build a new Automated POS (Point Of Sale) system that could streamline data entry, inventory management, and order workflows—while remaining intuitive enough for seasonal staff and volunteers. Our team was chosen for our experience in delivering secure, scalable platforms integrated with complex ERP systems.
We created a new Automated POS system to modernize store operations and synchronize directly with Oracle NetSuite. Built with scalability and ease of use at its core, the system supports daily sales entry, purchase order tracking, transfer management, and inventory oversight—all through a secure interface.
Key Features:
Enterprise-grade login via Single Sign-On ensures only authorized staff and partners access the system.
A custom module for managing user accounts and assigning them to the correct store or warehouse. Real-time updates keep all operations mapped accurately.
Users can enter cash and card breakdowns for non-POS locations. Entries are logged with timestamps and tracked by location and user.
Staff can receive purchase orders or create transfer orders between locations. All updates automatically sync with Oracle NetSuite.
Users can initiate counts, validate discrepancies, and adjust stock levels—all synced in real-time to maintain accuracy during audits.
Staff can search for products by item number, description, vendor, ISBN, or UPC to quickly access detailed item information.
The Automated POS system streamlined Eastern National’s retail management, offering:
The result was a lightweight yet powerful application that replaced a legacy system without burdening staff with new complexities. For Eastern National, this Automated POS system not only improved day-to-day operations but also established a framework for future digital transformation. By empowering park rangers, volunteers, and staff with the right tools, it ensured that back-end efficiency could continue to support the front-line mission: enriching visitor experiences at America’s national treasures.
